The Importance of Product Descriptions

productdescShowcasing products requires one to find the best possible method for writing product descriptions. While facts about the product needs to be included, simply listing the features can leave the product description feeling flat. A good balance of information, if done correctly, can result in quality content resulting in product descriptions that will help the products sell themselves.

Not every avatar visiting the store will know what the products can be used for. Therefore make sure that the simple element of what the product is used for is included in the description. Some products may also benefit from having a demo version rezzed in-world. Easy to understand information along with examples as well as a brief list of features will help to enrich the description even more. A prospect can become a paying customer by simply making them feel that they will miss out if they do not buy the product. Making it known this is a must-have product by mentioning the various ways that it can make their life easier is a great selling point.

Also, if this product can be gifted then list the types of people in the potential customer’s life who would be perfect recipients. A good picture of the item is a necessity. While the wording is important, the addition of multiple high-quality (minimum 512×512 pixels) texture or photographs as well as at least one video of the product can really drive the sale home.

 

Take One Moment to Consider Perceived Quality

parcelsettingsThe perception of how much effort is used to create a quality store environment can affect whether prospective visitors turn into a paying customer or whether they teleport away never to be seen again. Three of the factors that may apply to store quality include the arrangement of prims (i.e. textures, sizes, and organization) in the store, information visible on signs (i.e. pop-up notices and store policies), as well as parcel settings (i.e. name, media, restrictions).

The arrangement of prims can set the tone of the store depending on whether they appear to be rezzed in an organized fashion or scattered around the store at odd angles. Textures used in the store should be something other than the default of plywood and plain at a high enough resolution to show details, but not so high that it takes a long time for the texture to come into view. Alpha textures can be viewed from all angles to ensure there are no glitches and non-alpha textures at the same level overlap with each other resulting in the viewer randomly toggling between the two (sometimes referred to as flickering).

The purpose of signs in a store is to be informational without being too intrusive meaning landmarks and notecards are to be offered to the visitor only once, not every time they happen to walk into the sensor area. Store policies such as return, custom orders, post-sale support, and gifting options need to be clearly visible and available. Finally, any vendors that dispense a product needs to include not only the price of the item, but also the number of prims required and permissions allowed.

Parcel settings can either enhance the shopping experience or hinder it. For example, if the parcel is set to no-scripts then the chances of lag affecting avatars is minimized, but setting no-scripts might also disallow visitors from using their favorite HUD. Media settings such as music and sounds cannot conflict with each other, if there are sounds that you want the visitor to hear then a music stream playing at the same time may result in them not hearing the intended sound. Finally, the name of the parcel and description should be informative enough so that if the visitor decides to create their own landmark (rather than accepting yours) it will be informative when they are looking through their inventory window later.

The Hidden Value of Furniture

furnishingsThe furnishings used within a store is important because from a buyer’s point of view it will greatly affect their firm impressions of the goods or services available. Furniture should be high quality and appeasing to look at while also functional at the same time. It should blend in with the theme of the rest of the store (i.e. wall and floor colors) without impeding the flow of traffic.

While in a virtual world one does need to be concerned about whether furniture is well painted, the textures used on the furniture should be detailed enough to have a sense of quality but not necessarily at a high resolution as the texture needs to rez in a reasonable amount of time. Stores that mostly consist of plain grey surfaces for an extended period of time can be a turn-off to any potential buyers. Once the textures on furniture does become visible textures should be properly aligned along surface edges and have a smooth or polished look to convey quality.

Common furnishings in a typical retail shop might include lamps (local lighting), displays (demo objects), a cash register (scripted vendors), card machines (kiosks to purchase in-world currency), and shopping carts (dedicated rez areas for unboxing new purchases into inventory). The placement of these functional furnishings should express professionalism by being located away from walls while at the same time not affect avatar traffic nor camera angles as prospects navigate throughout the store.

Taking a closer look at Business Strategy and Competitors

forumsWriting a business strategy and marketing plan is not required in order to start a new business, however it will challenge you to answer important questions regarding every aspect of your business. The business strategy should provide, at minimum, both short-term and long term goals and can be used as a blueprint when making decision during the course of business. One of the most challenging, yet very important, areas of the plan to investigate is potential competition. Such investigations of competitors may include lessons learned from failed competitors from the past, current competition, as well potential competition in the future should a non-competitor decide to expand their business into your market.

Many consumers will compare competitive products on price alone, therefore your marketing strategy should also determine it’s pricing position. The three common pricing methods are undercutting, matching, and premium. Undercutting the competition by pricing your products at a lower price has the potential of increasing market share, but could also suggest to potential customers that your products are cheap and low quality. Matching prices set by the competition requires including a similar feature set as other’s products, however it can be very difficult to stand out and gain market share if you are both selling the same similarly-priced quality items. Premium pricing allows you to stand out from the competition by highlighting exclusive features and an impression of high quality, however due to the higher price the competition might gain a higher market share in the short term.

Every business is unique in how they include social marketing in their long term e-business strategy, however the general goal is to increase interactions with both customers and prospects. Potential prospects will want to submit inquiries about available products including how they compare to the competition. Existing customers will have support inquiries on how to best utilize their recent purchase to benefit them and/or will request new features to be added based on advertisements received from your competition. It is important to reply to these inquiries and monitor review boards and discussion forums for communications between customers and prospects. Fortunately, many product review places allow a follow-up reply to be posted for all to see as a demonstration that the business owner cares about their customers.

Essential Components of Store Design and Style

wooddisplayShop furnishings are a significant part of the retail store and it must make it possible for extra atmosphere towards the buyers by providing them the ability to examine merchandise in more detail and acquire additional information about it. The shop fixture is definitely the consumer’s initial visible perception that determines his/her feelings for the product or service he/she is prepared purchase as well as the all round store setting. Shop fixture materials and decorative plants carries an influence on the over-all style in the shop.

It is crucial that store information is up to date as this is also what visitors are interested in. If a subscription system is utilized you will find different levels of worry and awareness with shoppers out there having their details harvested. You will discover those who find themselves bothered by the thought of their sensitive information being distributed, while some who have no idea information is being collected at all nor what is being done with it. The most crucial guideline for the design of your store is always to give consumers easier access to your unique product range thus an easy-to-locate brochure of products and solutions is important both in-world (such as inside of notecard) and external including the store information web page on the marketplace.

The furnishings are visible components of your store therefore it should look interesting and appealing. The significance of the fixture is important no matter what product or service that you are promoting. Plastic-appearing material store fixtures have the attributes of cheapness and wide use, while wood versions (not the default plywood texture) provide the highlights of style. Wooden furnishings are generally time preferred for products and store display.

Get attractive plants and flowers for all of the holiday seasons that occur throughout the year. Be sure to include elaborate plants for anniversaries, birthdays and holiday activities. Plants are exactly what everyone enjoys so that you can have grass and natural little plants for making your store a lot more exciting. The sleek appeal of marine plants can also provide the final touch to your aquarium tank. Fortunately, in contrast to first life, there is no need for an automated sprinkling system with variable timing functions for supplying routine, unattended irrigating of virtual plants.

Prospective customers will demonstrate their gratitude when provided with the information and facts they are shopping for about offered products and solutions within a noticeably desirable environment. Acknowledgement of social values such as fun activities and important days can lead to higher sales of the product or service currently being made available with the confidence that it will be of high quality.